Eco-Friendly Retreat at Cafe & Stay Castana - Guest Rated 9.8 | Hotel in Matsumoto, Japan

9.8 (37 Reviews) |  1 Bathroom
Matsumoto Hotel | Eco-Friendly Retreat at Cafe & Stay Castana - Guest Rated 9.8

Hotel with Fireplace, Restaurant and Toiletries

Hotel in Matsumoto with free parking
A snack bar/deli, express check-out, and a convenience store are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a communal living room and a front-desk safe.
Housekeeping is available on request.
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Kitchenettes offer stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

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2-3-2 Namiyanagi, Matsumoto, 390-0825, Japan

Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste
  • Bidet
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Heating (climate-controlled)
  • Laptop-friendly workspace
  • Guidebooks/recommendations
  • Eco-friendly cleaning products provided
  • Restaurant dining guide
  • Fireplace
  • Desk
  • Local maps
  • Safe
  • Access via exterior corridors
  • Slippers
Breakfast
  • Room service available
  • Local meal delivery service
  • Freezer
  • Microwave
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Stovetop
  • Toaster
  • Coffee/tea maker
  • Dining room
  • Mini-fridge
  • Kitchenette
  • Free bottled water
  • Coffee grinder
  • Electric kettle
  • Ice maker
Parking
  • Free self parking on site
Accessibility
  • Smooth flooring in room
  • This property does not have elevators
  • Thin carpet in room
  • Area rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Netflix
  • Hulu
  • Streaming services
  • 50-inch Smart TV
  • Digital channels
General
  • Grocery/convenience store
  • Front-desk safe
  • Korean
  • English
  • Japanese
  • Communal living room
  • Smoke-free property
Guest Services
  • Microwave
  • Separate dining area
  • Mini-fridge
  • Snack bar/deli
  • Kitchenette
  • Grocery/convenience store
  • Front desk (limited hours)
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 16
Check-out
Check-out before 10:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Ya-Ning
Apr 29, 2025 11:44:55 AM
Review Score:   10
Summary: Nice and warm hospitality
See All Reviews

Room Arrangement

Room Info Facilities
AWAJI Family Suite
Room Size: m2
7 Twin Beds
AWAJI Family Suite

General

Bed count minimum 7, Number of bedrooms - 2, Bed count maximum 7, Wheelchair accessible, Number of living rooms 1, City view
AWAJI Family Suite
Room Size: 829 square feet m2
7 Twin Beds
AWAJI Family Suite

General

Bed count minimum 7, Number of bedrooms - 2, Square feet - 829, Bed count maximum 7, Ping - 23, Room and bed type depend on availability check-in, Wheelchair accessible, Number of living rooms 1, Square meters - 77, City view

FAQ's

Is this Matsumoto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matsumoto hotel have a swimming pool?

No, this Matsumoto hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsumoto hotel?

Best-rates for the Matsumoto hotel starts from $242 per night with includes Accessibility, Security/Safety, Guest Services, Entertainment, Child Friendly, Kitchen, Parking, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Internet, Air Conditioner with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsumoto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsumoto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsumoto hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsumoto hotel?

Based on the information reported by the owner or manager, the Matsumoto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsumoto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsumoto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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