12th Street Rentals Mexico Quintana Roo Playa del Carmen 12th Street

Inviting Ahava Hotel: Poolside Retreat for Families | Hotel in Playa del Carmen, Mexico

| 7.6 (1189 Reviews) |  2 Bathrooms  6 Guests
12th Street Hotel | Inviting Ahava Hotel: Poolside Retreat for Families

Hotel with Accessibility, Transportation and Security

A 9-minute walk from ADO International Bus Station, Ahava Hotel is located in Playa del Carmen and provides free WiFi, concierge services and express check-in and check-out. The property is around a 12-minute walk from Playa del Carmen Maritime Terminal, 1.8 miles from Church of Guadalupe and 30 miles from Xel Ha. The property is a 4-minute walk from Playa del Carmen Beach, and within 400 yards of the city center. At the hotel, every room includes a desk. Complete with a private bathroom equipped with a shower and free toiletries, all guest rooms at Ahava Hotel have a flat-screen TV and air conditioning, and certain rooms here will provide you with a balcony. Guest rooms feature a safety deposit box. The accommodation offers 3-star accommodations with an indoor pool and terrace. Speaking English, Spanish and Italian, staff at the reception can help you plan your stay. Kantenah Bay is 21 miles from Ahava Hotel, while Xcacel-Xcacelito is 29 miles away. Cozumel International Airport is 22 miles from the property.

Inviting Ahava Hotel: Poolside Retreat for Families is located in Playa del Carmen.

This 32 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Internet, and several others. This is a 3 star rated property and has over 1189 reviews with the average score of 7.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 32 Bedrooms Hotel if you want to learn more about this Casai place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Inviting Ahava Hotel: Poolside Retreat for Families in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Inviting Ahava Hotel: Poolside Retreat for Families”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
10 Avenida Norte 10 Bis S/N, Playa del Carmen, 77720, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet

Facility Overview

ParkingParking
  • ParkingParking
  • Accessible parkingAccessible parking
ActivitiesActivities
  • Indoor poolIndoor pool
  • Indoor pool (year-round)Indoor pool (year-round)
GeneralGeneral
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • ConciergeConcierge
  • Shuttle serviceShuttle service
  • Tour deskTour desk
  • Daily housekeepingDaily housekeeping
  • Private check-in/outPrivate check-in/out
  • Express check-in/outExpress check-in/out
  • 24-hour front desk24-hour front desk
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Key accessKey access
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Heated poolHeated pool
  • Pool barPool bar
  • Shallow endShallow end
  • Plunge poolPlunge pool
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
License number: 008-007-007742/2025

Reviews

Value for money:
8.23
Location:
9.22
Staff:
8.5
Facilities:
7.55
Comfort:
8.18
Cleanliness:
8.2
Brittny
Dec 30, 2025 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Toilet, Free toiletries, Toilet paper, Shower, Shampoo, Body soap, Hairdryer, Conditioner, Towels, Private bathroom

General

Iron, Mosquito net, Safe, Trash cans, Key access, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Outdoors

Balcony, Outdoor furniture

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

View, Quiet street view

Kitchen

Cleaning products, Dryer

Accessibility

Entire unit located on ground floor

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Twin Room
Room Type: Twin
Room Size: 20 m2
2 Full bed(s) Bed
Twin Room

Food & Drink

Minibar

Bathroom

Toilet, Free toiletries, Toilet paper, Shower, Shampoo, Body soap, Hairdryer, Conditioner, Towels, Private bathroom

General

Iron, Mosquito net, Safe, Trash cans, Key access, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Living Area

Desk

Kitchen

Cleaning products, Dryer

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Accessibility

Entire unit located on ground floor

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this 12th Street hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at 12th Street hotel?

Check-in time for 12th Street hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the 12th Street hotel have a swimming pool?

Yes, this 12th Street hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in 12th Street hotel?

Best-rates for the 12th Street hotel starts from $40 per night with includes Pool, Accessibility, Transportation/Shuttle, Security/Safety, Internet, Air Conditioner, Private Pool, Balcony/Terrace, Bar, Guest Services, Child Friendly, Parking with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is 12th Street hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the 12th Street hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the 12th Street hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the 12th Street hotel?

Based on the information reported by the owner or manager, the 12th Street hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for 12th Street hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the 12th Street hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $40
Price Details
You will be redirected to  
Hot Deal - It has been viewed 46 times today
Not the right fit? Check out our other properties in 12th Street
See More

50 Playa del Carmen Vacation Rentals

Recently Booked Hotel